Merchant Acquiring

Merchant acquiring is an integral part of card payment transactions processing, where acquirers enable merchants to accept card payments by acting as a link between merchants, issuers, and payment networks - providing authorization, clearing and settlement, dispute management, and information services to merchants.

Merchant processing services enable a business to accept a transaction payment through a secure (encrypted) channel like traditional PoS terminal, digital QR code or Payment Gateway using the customer's credit card or debit card or NFC or QR enabled device.

PoS TRANSACTION

A point of sale terminal (PoS terminal) is an electronic device used to accept card payments at retail stores either by swiping or dipping the card in the machine slot.

PAYMENT GATEWAY

A payment gateway is an e-commerce service that allows merchants to accept credit/debit card, net-banking and other forms of internet transactions securely via their website.

WHAT WE OFFER

RBL Bank acts as a BIN Sponsor (BIN sponsor is a bank or financial institution, that is a member of relevant payment network) enabling access to the aggregators to the network schemes like MasterCard/Visa/Rupay card

We offer;

Acquiring BIN sponsorship to our customers
Extend clearing & settlement services to these aggregators for their merchant acquiring business
Through Partnership Led Model, the partner is empowered to:
- Offer payment/card acceptance services to the merchants/customers by PoS/Digital PoS/PG
- Merchant onboarding
- Transaction monitoring
- Merchant payment settlement and reconciliation
- Merchant dispute management

The credit underwriting risk & fraud write-offs are covered by the partner aggregator.

OUR MERCHANT SOLUTIONS

PoS Solutions (PSTN/GPRS): PoS Solutions (PSTN/GPRS) are easy to use and available in both wired (PSTN) and wireless forms (GPRS). These traditional terminals are equipped with display, keypad and lateral keys making it ideal for retail environment.

Mobile POS: Mobile POS accepts payment through a mobile device; it accepts debit and credit card payments from any smart phone with the support of safe and secured technology. It is a portable device and enables paperless transaction through digital charge slip feature.

Cash@PoS: This service helps convert PoS solution into an Everywhere Teller Machine (ETM). Customers can withdraw cash at PoS using their debit cards.

Payment Gateway: Our e-commerce partner provides variety of payment gateway solution as per the merchant suite.

BENEFITS

For Partners:

They can independently run the business on the basis of RBL sponsored BIN
Comprehensive service and support structure with combination of TSP and Bank managed support infrastructure
Partner can manage the pricing of the merchant keeping regulatory norms as a benchmark, as the case may be e.g. Debit card MDR set by the RBI and Government
Apart from MDR/Commission, they have the opportunity to earn from Value added services which they may provide to the client

Do we on-board merchant and/or manage them?

No, however we have partnered with solution provider (referred to as partner) who on-boards client and provides solutions as per their need. However KYC, permissible business and bank norms are decided by the Bank in line with RBI and regulatory norms.

Do we manage PoS terminal, digital PoS or QR?

No, terminal management and merchant management are done by our partners.

Can any Fintech and/or acquiring company avail the facility of BIN sponsorship?

Depends upon the company’s potential, technical know-how, financial status, experience in merchant acquiring business and credit risk clearance.

Does RBL play role in deciding MDR (Merchant Discount Rate) for partner and their merchant?

No, pricing is decided by the partner who runs acquiring business. However, they need to adhere to prevailing regulatory guidelines.

What is the role of RBL bank in merchant acquiring apart from BIN Sponsorship?

RBL Bank supports in financial operations, settlement and regulatory compliance.

Who handles dispute management of cardholder?

Disputes are managed by the partner with help of service / switch provider.