RBL MyBizBank App

RBL MyBizBank App can be used by all current account customer.

Further, all RBL Bank registered corporate internet banking users such as Makers, Checkers (Approvers), Dual users and Viewers can use the RBL MyBizBank app using their corporate internet banking (CIB) credentials.

Also, this app can be used by all the authorized signatories and Power of Attorney of Individual, Proprietorship, and HUF.

The app has the following key features:

• Digital Onboarding

• Bulk Payments

• Tax Payments

• Bill Payments

• Loan Module

• FD Module

• Debit Card Module

• Support & Service Request

• Fund Transfer (Within RBL and Other Bank Accounts)

• Approve transaction/service requests

• Manage Beneficiary

You can download the RBL MyBizBank App from the Google Play Store or Apple App Store. Simply search for “RBL MyBizBank App” and install it on your smartphone.

Android – Devices with OS 10.0 and above are eligible and IOS Device - Devices with OS 17.0 and above are eligible.

Customers need to follow these steps to register and login to MyBizBank app

For Corporate and Entity Customers:

• Step 1: Download the App from Play Store or Apple Store

• Step 2: Grant App permission for SMS/Phone/Notification & Location

• Step 3: Mobile SIM verification. CIB registered mobile SIM authentication is mandatory on the device on which MyBizBank is to be installed

• Step 4: Enter Corporate id and User ID

• Step 5: Answer Security questions (Same as in CIB)

• Step 6: Enter OTP

• Step 7: Set MPIN

• Step 8: Let’s Get Started

For individuals such as HUF, Sole Proprietor:

• Step 1: Download MyBizBank App from play store or Apple Store

• Step 2: Grant App permission for SMS/Phone/Notification & Location

• Step 3: Sim Binding

• Step 4: Quick registration basis your credentials such as CIF + PAN or CIF + Debit Card or Internet Banking Credentials

• Step 5: Enter OTP

• Step 6: Set MPIN

• Step 7: Let’s Get Started

In case you need to use MyBizBank advanced features you may click on the Tab “Advanced Business Features “available in the dashboard screen.

Demo video and user guide is available which can be accessed from the pre-login screen on the app and from the RBL Bank website. Also, what happens if I forget MPIN?

You should click on ‘Forgot MPIN’ option in Pre-login screen and follow the same registration steps to change the MPIN. Click to view the demo video.

Yes, customer support is available. Following are the contact details:

• Email: ceb.support@rbl.bank.in (Initiate the request from CIB registered email ID by mentioning your Corporate ID and User ID details) available all days from 9.00 am to 9.00 pm.

• Call on Phone: +91 22 71109111 available Monday to Saturday 10 am to 7.00 pm.

As a Maker and Dual user, you can initiate payments via MyBizBank App to added beneficiaries. For new beneficiaries, you must first add their details and can initiate transactions after the 12 hours of cooling-off period. During the cooling period you can do transactions up to INR 25,000.

Currently the payment methods are allowed on My BizBank:

• Bulk upload

• To own RBL Bank A/c Transfer

• To Other RBL Bank A/c NEFT, RTGS

• IMPS, UPI payment (only for individuals)

Yes, you can login to MyBizBank app with your credentials such as CIF + PAN or CIF + Debit Card or Internet Banking Credentials. In case you need to use MyBizBank advanced features you may click on the Tab “Advanced Business Features “in the dashboard screen.

Eligible users can use MyBizBank App on one device at a time, and all the user/account/transaction/beneficiary details will be synced. While using Advanced Business Features customer would need to add beneficiaries separately.

Yes, MyBizBank App displays all beneficiaries from CIB and updates CIB seamlessly when new ones are added via MyBizBank App. MyBizBank syncs beneficiary lists with CIB for uniformity across platforms. For Individual, HUF and Sole proprietorship customer while using Advanced Business Features customer would need to add beneficiaries separately.

The standard limits of CIB will be applicable to Entity and Corporate customers on MyBizBank app for IMPS/NEFT/RTGS transactions.

Apart from the standard limits mentioned above customer can apply for special limits basis the approval for both business and off-business hour.

For Individual, Proprietorship, and HUF following limit will be applicable.

In case customer OPT’s for “Advance Business Feature” then enhanced limit will be applicable as per the below table. These limits can be utilised only under the “Advance Business Feature” section.

• Bulk Payments

• Tax Payments Approvals

• Enhanced limit for transactions

Additionally, the user also gets an option to switch back to the main app.

Advanced Business Features offer enhanced capabilities such as:

• Bulk payments

• Customized transaction workflows

• Higher daily transaction limits

• Access to upcoming business banking services

These features are only available to eligible Retail Current Account customers (HUF & Sole Proprietor)

For all the standard transactions, a checker/approver/dual user is granted a time limit window of 30 days to approve. However, when it comes to file-level bulk upload transaction requests, approver can authorize it only within the same day. Please note if the request is not approved within the timeframe the request is deleted and the respective user would need to raise a new request in such scenario.