Process of requesting a refund for the credit balance on your RBL Bank credit card
Request for a refund of your credit balance! Cardmembers can reach out to our customer services helpline to place a request for a refund to their bank account. Place a request by calling customer services helpline and complete the steps as specified in the below details -
Card members can reach out to Customer services helpline on the below listed number:
Cardmembers will be required to provide the bank account details in which the refund amount should be credited. Bank account related details required for crediting refund are listed below:
- Bank Account Number
- Beneficiary name in the Bank Account
- Name of the Bank
- IFSC Code
- Account Type: (Savings/Current)
Credit Balance Refund via MyBank App
- Log in to the MyBank App and select your credit card with excess balance
- Go to Card Manager → Your Savings Account (under Card Services)
- Choose to adjust it in the next statement cycle or request a refund
- For refunds, enter your bank details and submit the request
Cardmembers will be notified via SMS on registered mobile number once the refund is processed after successful verification. It will take up to 3 working days post verification of the account details for the refund to reflect in the account.
For any queries, reach out to our customer services helpline on the numbers mentioned above.
Please Note:
- The final refund amount may change, subject to validation.
- As per the law, we will be holding your funds for a period specified by Reserve Bank of India (RBI). Post which the funds will be remitted to the Reserve Bank of India.
