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Customer Service
RBL Bank Ltd, Unit No. 306-311,
3rd Floor, JMD Megapolis,
Sector – 48, Sohna Road,
Gurugram – 122018, Haryana
Registered Office
Corporate Office
+91 22 6232 7777
Frequently asked Questions
You can contact RBL Bank Customer Care by calling +91 22 6232 7777 or by using the Raise a Query / Request / Complaint feature available on our website.
Call the Customer Care helpline immediately or submit a dispute online. Block your card right away to prevent further transactions. Click here to view the available options to block your Credit Card or Debit Card.
You can raise a billing dispute by submitting a request through the Raise a Query / Request / Complaint feature on the website or by calling Customer Care at +91 22 6232 7777. Please ensure you provide complete transaction details to help us resolve your RBL Bank Credit Card billing dispute promptly.
Please contact Customer Care at +91 22 6232 7777 with your payment reference details. Our team will assist you in resolving RBL Bank Credit Card payment issues such as delayed posting or failed payments.
To cancel or close an RBL credit card, call the 24×7 helpline at +91 22 6232 7777 or write to us at cardcancellation@rbl.bank.in. Ensure any outstanding balances are cleared.
To block a lost or stolen card, call the 24×7 helpline immediately at +91 22 6232 7777. Blocking your card promptly will help prevent any unauthorised transactions. Click here to view the different ways to block your Credit Card.
Contact Customer Care immediately and provide the transaction details. The RBL Bank team will investigate the reported fraudulent transaction and initiate a reversal, if required.
Call Customer Care immediately at +91 22 6232 7777 to report the unauthorised debit. Please provide the transaction reference details to enable investigation.
Customer Care is available 24×7, Monday to Sunday.
Helpline number: +91 22 6232 7777
You can also write to us for assistance.


